PRIVACY POLICY

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Privacy Policy

Last updated:Ā October 2, 2024

This privacy notice for Ganymede Media Ltd (doing business as Cryptocurrency Simplified) ("we", "us", or "our") explains how we collect, store, use, and share ("process") your personal information when you use our services ("Services"), such as:

If you have any questions or concerns, please contact us at info@ganymede-media.com.


SUMMARY OF KEY POINTS

What personal information do we process? We may process personal information, depending on how you interact with us and the Services.

Do we process any sensitive personal information? No, we do not process sensitive personal information.

How do we process your information? We process your information to provide and improve our Services, communicate with you, and comply with legal obligations. We only process your information when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share your personal information in specific situations, such as business transfers or legal requirements.

What are your rights? You may have certain rights regarding your personal information under applicable privacy laws, such as access, rectification, or erasure.

How do you exercise your rights? Contact us to make any privacy requests. We will respond in accordance with applicable data protection laws.


1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us

We collect personal information that you voluntarily provide when registering for our Services, expressing interest in our products, or contacting us. The personal information we collect may include:

  • Name
  • Email address
  • Username
  • Age
  • Country

Payment Data

We may collect payment information necessary to process your transactions, such as payment card details. All payment data is stored by our payment processor, Stripe. You can view their privacy policy here: Stripe Privacy Policy.


2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for the following purposes:

  • To create and manage user accounts
  • To provide and deliver our Services
  • To respond to user inquiries and offer support
  • To send administrative information, such as updates to our terms or policies
  • To process orders and manage transactions
  • To enable user-to-user communications when applicable

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

We process your personal information under the following legal bases, as applicable under UK and EU General Data Protection Regulation (GDPR):

  • Consent: You have given us permission to process your personal information.
  • Contractual necessity: We process your information to fulfil our contractual obligations to you.
  • Legal obligations: We process your information to comply with legal requirements.
  • Legitimate interests: We process your information to pursue our legitimate business interests, where these are not overridden by your data protection rights.

You may withdraw your consent at any time by contacting us at info@ganymede-media.com.


4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information in specific situations, including:

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, we may transfer your personal information as part of the transaction.
  • Legal Compliance: We may disclose your personal information when required by law or in response to legal requests.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies to collect and store your information. For more details, please review our Cookie Policy.


6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When we no longer have a legitimate need to process your information, we will delete or anonymise it.


7. DO WE COLLECT INFORMATION FROM MINORS?

Our Services are not intended for users under the age of 18, and we do not knowingly collect information from individuals under 18. If we discover that we have collected information from minors, we will delete such information immediately.


8. WHAT ARE YOUR PRIVACY RIGHTS?

If you are located in the UK or European Economic Area (EEA), you have certain rights under data protection laws, including:

  • Right to access: You can request a copy of the personal information we hold about you.
  • Right to rectification: You can request correction of inaccurate or incomplete personal information.
  • Right to erasure: You can request the deletion of your personal information.
  • Right to restrict processing: You can request a restriction on the processing of your personal information.
  • Right to data portability: You can request a copy of your personal information in a commonly used format.
  • Right to object: You may object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at info@ganymede-media.com.


9. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to "Do-Not-Track" (DNT) signals as there is no consensus on the standards for such signals.


10. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

This Privacy Policy is primarily intended for individuals located in the UK and the EEA. If you are located in other regions, such as Australia or South Africa, you may have additional rights under local data protection laws. Contact us for more details.


11. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Policy from time to time. The updated version will be posted on this page and will be effective immediately. Please review this Privacy Policy periodically to stay informed.


12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, please contact us at:

Ganymede Media Ltd
Unit 6 Crays Court
Crays Lane,
Goose Green,
West Sussex RH20 2GU
United Kingdom
Email: info@ganymede-media.com


13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access, correction, or deletion of your personal information. To make such a request, please email us at info@ganymede-media.com.


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